Whitelisting CultureAI emails
  • 31 Jul 2020
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Whitelisting CultureAI emails

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Why whitelist CultureAI emails?

It is important that CultureAI emails reach both administrative users and end-users, in order to ensure easy use of all aspects of the platform and to provide accurate metrics for simulated phishing assessments. 


The emails sent by CultureAI can include:

  • End-users:
    • Simulated phishing emails
    • Security education / advice
    • Security communications / incident alerts
    • Password reset emails
    • Security alerts & notifications
  • Administrative users:
    • Security culture reports
    • Incident reports (i.e. from end-user reporting tools)




Is whitelisting CultureAI emails secure?

Yes. CultureAI's email servers are only used by CultureAI and whitelisting them does not allow any other third-party to bypass your security controls.




Setting up whitelisting

The following guides will walk you through the process of whitelisting CultureAI email across common platforms:



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